SMS Terms | Your Backyard Oasis
Last updated: October 1, 2025
SMS Terms for Your Backyard Oasis
By providing your phone number on our website or by texting our business number, you agree to receive Customer Care text messages from Your Backyard Oasis about orders, shipping cost confirmation, delivery coordination, and support. No promotional texts are sent under this program.
How to Opt In
- Provide your mobile number at checkout or on our contact forms; or
- Text our business number to start a conversation.
Consent is not a condition of purchase.
Message Frequency & Fees
Messages are sent as needed for orders and support. Message & data rates may apply.
How to Opt Out
Text STOP to any message to end SMS messages from us. You may also email support@yourbackyardoasis.com to request removal. To re-subscribe later, reply START or contact us.
Help
Text HELP for help, contact us here Contact Us or email support@yourbackyardoasis.com.
Privacy
We use your phone number and SMS message data only to provide customer-care messages, maintain opt-in/opt-out preferences, and troubleshoot delivery. We do not sell your phone number. See our Privacy Policy and Terms of Service.
Eligibility & Availability
Service is intended for users in the United States (and certain supported Canadian carriers). You must be the account holder or have the account holder’s permission and be at least 13 years old.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery may be affected by your mobile carrier’s network.
Contact
Your Backyard Oasis
117 South Lexington Street, Suite 100, Harrisonville, MO 64701, United States
Phone: 1-866-995-5309 • Email: support@yourbackyardoasis.com